Windows Screensavers - Frequently Asked Questions (FAQ).
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I just received the registration info but my screensaver doesn't accept it.
Please follow the instructions from your registration
email and use the proper screensaver's version from our site.
If your code includes "I" character, please make sure
to enter it as uppercase "i". It would be better to
copy/paste your code: select the code by mouse
then right-click it then select "copy" from popup
menu. After, right-click within the code input field of registration
dialog and select "paste" from popup
menu. Then press Ok button to complete registration.
I downloaded and installed your screensaver but it won`t work and keeps showing a "Could not create main window" or similar message.
Note that your system must be equipped with 3D video
card. Please try to play with video mode settings from within
screensavers config.dialog. Try 640x480x16, 640x480x32 and "use
desktop settings" option sequently. Finally, make sure that
the latest video drivers directly from video card manufacturer installed
in your system.
I have downloaded your screensaver but I don't have any sound.
Please check if the latest sound drivers are installed.
Also, please try to decrease sound
hardware acceleration strength from within DirectX setup or
sound drivers. Finally check if sound enabled from within screensaver's
How to remove some program from my computer.
You may remove it in two ways. First, go to Start
menu -> Programs, locate the program's folder and run uninstaller
from within it. Otherwise, remove it from Control Panel ->
Add/Remove program menu.